Frequently Asked Questions

Yes! Our masks and strips are safe for all skin types, including sensitive. We suggest patch testing new products just to be sure, especially when layering with your own skincare.

Apply your favorite hydrating serum or moisturizer to clean skin, then place the silicone forehead or under eye masks over the area. Leave them on overnight or for at least 30 minutes. Rinse with gentle soap and air dry after use. Each mask lasts 10–15 uses with proper care.

It’s optional, but highly recommended. The silicone masks create a semi-occlusive barrier that helps your serums absorb more effectively and keeps skin hydrated longer.

Our collagen-infused tape is made for overnight use with breathable, skin-safe adhesive. If you have trouble breathing through your nose or any underlying medical issues, check with your doctor before use.

Let us know within 30 days of delivery. We offer store credit or replacements for any damaged or defective items.

Yes, that’s what the Ultimate Ugly Bundle is for!

We currently ship within the US, the UK, and Australia. More international shipping is coming soon!