Most orders ship within 24 hours of being placed. Tracking may take some time to update, but rest assured your order is processed and shipped as quickly as possible.

For our standard shipping, orders are expected to arrive within 6-10 business days. It takes a little longer for orders to Canada, Hawaii, and Alaska!

We offer returns of all unopened products. If you are unhappy with your purchase please reach out to us at snooze@uglysleepclub.com

Order missing? Submit a request through our customer support portal and we'll take care of it right away.